Pathways to success
This pathway delves into understanding diverse buyer types and their unique needs, covering the Activist, Reflector, Theorist, and Pragmatist styles and providing effective sales strategies and engagement insights tailored to each.
This pathway consists of 8 micro-courses.
This Pathway introduces you to the 7 levels of delegation, allowing you to master the art of delegation and assign tasks effectively to the right person in the right way.
This pathway consists of 8 micro-courses.
This pathway covers acquiring telephone customer service skills, managing challenging customers and personalities, crafting meaningful questions for insights, and conducting effective investigations for resolution through the provided course.
This pathway consists of 13 micro-courses.
In this Pathway, you’ll learn essential negotiation preparation, discover party objectives, propose solutions, navigate bargaining principles, and gain strategies for successful deal closures.
This pathway consists of 6 micro-courses.
This pathway provides essential tips to assist your team members in handling complex sales, quick tips to enhance the effectiveness of your sales coaching courses, and a concise overview of sales coaching, encompassing its definition and effective application, to enable you to offer the most effective support to your team during coaching sessions.
This pathway consists of 9 micro-courses.
This pathway encompasses a course with three tips to conquer presentation fears, another course providing four tips to elevate presentation visual appeal, and a course specifically designed to help you overcome presentation nerves, acknowledging that public speaking can be nerve-wracking for many.
This pathway consists of 7 micro-courses.
This pathway covers ensuring impactful one-on-one staff meetings with a strategy for effective conclusions and actionable outcomes, understanding the essentials of the performance management process to achieve high team performance, simplifying the process of addressing poor performance through the AUCCC model, and learning the next steps to address a poor performer on your team.
This pathway consists of 6 micro-courses.
This pathway guides you in effectively and appropriately addressing consistent lateness in team members and introduces a model that empowers them to achieve performance-enhancing goals, while also teaching you how to analyze and address performance issues in employees that may impact department morale.
This pathway consists of 6 micro-courses.
This pathway covers understanding and adapting to diverse personalities and negotiation tactics, including the five common negotiation styles and effective strategies. It also explores practical negotiation applications, renegotiating deadlines, and choosing appropriate negotiation styles based on your situation.
This pathway consists of 7 micro-courses.
This pathway explores strategies for effectively managing disruptive individuals in meetings, maintaining focus and steering meetings back on track, ensuring purposeful and productive meetings, and employing the MAGIC acronym as a model for successful meeting management.
This pathway consists of 7 micro-courses.
This pathway delves into the essential aspects of effective management, emphasizing the importance of delegation, and provides guidance on 7 methods for appropriate delegation, determining task delegation criteria, practical delegation planning using a framework, and applying the BALM method to assign tasks to individuals with suitable skills.
This pathway consists of 7 micro-courses.
This pathway explores how to advance the sale, including scheduling meetings or closing deals, by mastering effective communication, crafting persuasive pain and pleasure statements, and delivering impactful product presentations tailored to the decision maker’s needs and requirements.
This pathway consists of 8 micro-courses.
This pathway explores techniques to further develop and coach high-performing individuals, including delivering effective feedback and enhancing coaching skills through the art of asking effective questions, with insightful examples for formulating constructive questions in coaching.
This pathway consists of 10 micro-courses
This pathway explores how to manage change effectively. Learn three approaches to navigate transitions smoothly, secure staff buy-in, and guide people through change successfully.
This pathway consists of 10 micro-courses.
This Pathway provides tools and insights to simplify the complex process of managing accounts, including understanding the essentials of key account management in modern sales roles and recognizing the roles and responsibilities of key account managers and their significance in the position.
This pathway consists of 3 micro-courses.
This Pathway covers the acquisition of skills and techniques necessary for delivering exceptional face-to-face customer service and managing challenging customers and diverse personality types effectively in such settings.
This pathway consists of 9 micro-courses.
This pathway explores how to advance the sale, including scheduling meetings or closing deals, by mastering effective communication, crafting persuasive pain and pleasure statements, and delivering impactful product presentations tailored to the decision maker’s needs and requirements.
This pathway consists of 8 micro-courses.
This pathway teaches shy and introverted individuals to harness assertiveness, confidently interact with superiors, enhance leadership traits, master the art of declining gracefully, and apply various assertion techniques effectively.
This pathway consists of 7 micro-courses
Explore the Holmes-Rahe Evaluator to gauge your stress levels accurately, and apply this knowledge to effectively manage stress and improve your well-being in everyday situations.
This pathways consists of 2 micro-courses.
This pathway equips you with best strategies to nurture and improve your wellbeing.
This pathways consists of 3 micro-courses.
Explore powerful NLP techniques such as using matching or mismatching information, understanding decision-making and persuasion, while also diving into diverse communication styles and the advantages of difficult conversations.
This pathways consists of 7 micro-courses.
Empower yourself with practical skills in this course, enabling you to navigate challenges wisely, cultivate resilience, and transform stress into opportunities for growth.
This pathway consists of 4 micro-courses.
Unlock the secrets of captivating storytelling, engage your audience effectively, and explore a simple yet impactful structure, recognizing storytelling as a vital skill in today’s business world.
This pathway consists of 4 micro-courses.
Learn how to resolve conflicts at work effectively and retain good relationship at the same time.
This pathway consists of 2 micro-courses.
Navigate the complex world of project leadership, unlocking the four key phases of a successful project, mastering project initiation, planning, control, and closure, taking your project management abilities to the next level.
This pathway consists of 6 micro-courses.
Enhance your project leadership skills, uncover essential planning tools, gain clarity on project goals, kickstart projects effectively, explore the four key phases of project success, and discover essential project planning components.
This pathways consists of 7 micro-courses.
Unlock the RACING model for team assessment, refine work estimation skills, master risk identification and management, meet stakeholders’ needs, and learn resource management.
This pathway consists of 7 micro-courses.
Explore continuous improvement, process review, ‘Plan, Do, Check, Act’ mastery, prompt improvement, waste reduction with TIMWOOD, time management via Covey’s grid, and idea generation in this course.
This pathway consists of 7 micro-courses.
Discover stress triggers, develop coping strategies, and nurture a positive, healthy mindset.
This way consists of 4 micro-courses.
Learn task prioritization, boost time management with brain balance, master change planning, gain project oversight, become more effective with seven key insights, and improve emotional intelligence and self-motivation.
This pathways consists of 7 micro-courses.
Master conflict resolution, eliminate blame culture, and enhance workplace relationships with Thomas-Kilmann’s five-way conflict resolution model.
This pathway consists of 6 micro-courses.
Enhance your customer service by developing excellent listening and questioning skills.
This pathway consists of 4 micro-courses.
Explore leadership vs. management, understand your roles, grasp six managerial styles and their team impact, foster workplace trust, and excel in goal achievement through team motivation and development.
This pathway consists of 5 micro-courses.
This pathway covers five managerial styles, Dan Pink’s motivation elements, McGregor’s motivation types, motivators and needs, effective role modelling, and leadership consistency.
This pathway consists of 6 micro-courses.
This pathway equips you with fundamental knowledge and skills essential to the world of selling.
This pathways consists of 6 micro-courses.
This pathway equips you with fundamental knowledge and skills essential to the world of selling.
This pathway consists of 6 micro-courses.
In this era of unparalleled pressure and stress, it’s imperative to prioritize our mental health and well-being while simultaneously cultivating resilience to navigate the demands of work and daily life with grace.
This pathway consists of 6 micro-courses.
Make difficult conversations easier with this pathway, which guides you in planning and following a structured approach for smoother interactions, eliminating the dread accompanied with such conversations.
This pathway consists of 8 micro-courses.
Foster success and self-improvement with a growth mindset, efficient thinking, time management, SMART goal setting, personal development, and seven key effectiveness strategies in one comprehensive course.
This pathway consists of 7 micro-courses.
Discover the art of delivering feedback effectively while understanding its impact on the recipient’s emotions. This course equips you to enhance your feedback skills, focusing on key factors, empowering techniques, and delivering constructive feedback.
This pathway consists of 7 micro-courses.
Boost emotional intelligence through five stages, each offering three actionable workplace strategies, to effectively recognize and manage your team’s emotions as well as your own.
This pathway consists of 7 micro-courses.
Develop problem-solving skills with the ‘5 Whys,’ lead team idea sessions, and master action learning sets while understanding diverse thinking styles and information processing.
This pathway consists of 6 micro-courses.
This pathway delves into the essential aspects of effective management, emphasizing the importance of delegation, and provides guidance on 7 methods for appropriate delegation, determining task delegation criteria, practical delegation planning using a framework, and applying the BALM method to assign tasks to individuals with the suitable skills.
This pathway consists of 7 micro-courses.
Your customers are your business’s lifeblood. This pathway equips you with essential skills to exceed their expectations and create unforgettable experiences they’ll gladly share.
This pathway consists of 6 micro-courses.
This pathway offers you the techniques and strategies to lead by example and achieve the high performance levels you can both expect and inspire in your team.
This pathway consists of 7 micro-courses.
Enhance your emotional intelligence by cultivating empathy, self-awareness, self-control, self-motivation, and social skills.
This pathways consists of 5 micro-courses.
Explore the evolving landscape of learning and work, discover in-demand skills sought by employers, and understand the impact of fixed and growth mindsets. Embrace the significance of goal setting, progress tracking, and celebrating achievements, big or small.
This pathway consists of 5 micro-courses.
Discover the ways people think and process information, including their preference for details or the big picture. Understand the influences on decision-making, whether it’s guided by gut instinct or a need for additional information.
This pathway consists of 3 micro-courses.
Learn about the acronym R.A.S.E. and become a better listener by going beyond just hearing words.
This pathway consists of 2 micro-courses.
